Delivery Information

Your order may come from:

  1. One of Industrial Supplies Australia’s warehouses or
  2. Direct to you from our other suppliers’ warehouses or
  3. Both

…depending on what types of products you order.

Standard Items

Your purchases of ‘Standard Items’ from Industrial Supplies Australia’s warehouses will be delivered by Australia Post couriers.

  • Metropolitan locations – Orders received by 5pm for delivery between 1 and 2 working days
  • Country locations – Order received by 3pm for delivery between 1 and 3 working days (covers 99% of rural Australia).

Non-Standard Items

If your order comes direct to you from one or more of our other suppliers’ warehouses, we call these items ‘Non-Standard.’

You will be advised if you have purchased Non-Standard items in the Order Confirmation email we send you.

The majority of these orders will take between 1 and 4 working days to reach you. However some orders will take up to 10 working days to be delivered.

Every attempt will be made to deliver your purchases personally to you or obtain a signature from a colleague or family member as confirmation of receipt.

Not sure if you will be home or in the office?

Standard Items

If you are not there to accept deliveries of ‘Standard Items’ from Industrial Supplies Australia’s warehouses, the courier will leave a card detailing the pick up address of your local Australia Post retail outlet.

Simply present this card and some current identification at your convenience to claim your goods.

Non-Standard Items

If you are not there to accept deliveries of ‘Non-Standard Items’ direct from our other suppliers’ warehouses, their delivery contractors will leave a card with a contact number to re-organise the delivery.

Standard Items

The standard delivery charge for both metropolitan and country orders is calculated at time of checkout.

Delivery charges can be viewed at any point of your shopping process by clicking on your shopping cart.

Non-Standard items

However, if an item in your cart is:

  • Valuable
  • Fragile or
  • Big and Bulky

We classify them as Freight Categories B and C* and additional charges will apply.

You will be advised an estimate of how many deliveries you will receive at Checkout and in your Order Confirmation email.

In the majority of cases you will receive all of your purchases in one consolidated delivery.

However, you may receive more than one delivery if:

  • One or more of your purchases are being delivered to you direct from our other suppliers rather than out of a Industrial Supplies Australia’s warehouse ( we term these ‘Non-Standard Items’) or
  • One or more of your purchases is not held in your ‘local state’ warehouse

Please be aware that you will only be charged one delivery charges regardless of how many deliveries we send you.

Before you are asked to confirm your order at Check Out, you will be notified how many deliveries you should expect to receive.

You will again be notified of this in your Order Confirmation email.

On dispatch of each delivery you will be sent a further notification email.

Horsham Bearings customers can view the status of their order by checking within My Account.

State/Territory Metropolitan Postcode Range Country Postcode Range Rural Postcode Range
Victoria 3000-3220

3335-3341

3425-3443

3750-3811

3910-3920

3926-3944

3972-3978

3980-3983

8000-8999

3221-3334

3342-3424

3444-3749

3812-3909

3921-3925

3945-3971

3979

3984-3999

2648

2715

2717-2719

2731-2739

New South Wales 1000-2263

2500-2530

2555-2574

2740-2786

2890

0200-0299

2264-2499

2531-2554

2575-2647

2649-2714

2716

2720-2730

2787-2879

2881-2889

2891-2898

2900-2999

Queensland 4000 – 4299

4500 – 4549

9000 – 9299

9400 – 9596

9700 – 9799

4300 – 4449

4450 – 4499

4550 – 4676

4680 – 4699

4700 – 4701

4737 – 4805

4806 – 4820

4831 – 4850

4870 – 4872

9597 – 9599

9880 – 9999

4677 – 4679

4702 – 4736

4821 – 4830

4851 – 4869

4873 – 4899

South Australia 5000 – 5199

5800 – 5999

5200 – 5261

5264 – 5266

5311 – 5349

5357 – 5359

5414 – 5449

5473 – 5499

5523 – 5599

2880

5262 – 5263

5267 – 5310

5350 – 5356

5360 – 5413

5450 – 5472

5500 – 5522

5600 – 5749

Western Australia 6000 – 6214

6800 – 6999

6215 – 6536

6538 – 6637

6647 – 6700

6715

6719

6724

6744 – 6750

6763 – 6764

6771 – 6799

6537

6638 – 6646

6701 – 6714

6716 – 6718

6720 – 6723

6725 – 6743

6751 – 6762

6765 – 6770

Tasmania 7000-7999
Northern Territory 0800 – 0821

0823 – 0834

0900 – 0999

0822

0835 – 0899

Norfolk Island 2899